Returns And Refund Policy

At HISTORYOFMINOR, we are committed to delivering premium carry-wear and accessories defined by meticulous design and artisanal quality. To maintain a transparent and professional service standard, our return and refund protocols are outlined as follows.

1. Initial Inspection & Quality Discrepancies

Upon receipt of your HISTORYOFMINOR essentials (including canvas bags, crossbody bags, and wallets), we kindly request a thorough inspection.

  • If you discover any manufacturing defects, hardware irregularities, or shipping errors, please contact us at support@historyofminor.com within 48 hours of arrival.

  • Prompt notification is vital for our team to facilitate an expedited solution, such as a priority replacement or full credit.

2. Conditions For Return Eligibility

We provide a 30-day statutory return period, beginning from the date of delivery. To ensure our quality standards remain uncompromised, returned items must strictly meet these criteria:

  • The item must be in its original, unused, and pristine state.

  • All brand tags, designer labels, and structural packaging must remain attached and intact.

  • Products must be returned in their original protective coverings (e.g., dust bags or specialized boxes).

  • A valid Order Confirmation or digital receipt is required for all requests.

3. Return Merchandise Authorization (RMA) Procedure

To ensure efficient processing, HISTORYOFMINOR operates a standardized authorization system:

  • Formal Request: All returns must be initiated via support@historyofminor.com.

  • Approval: Upon validation, you will be issued a unique RMA number and the designated return address.

  • Important Note: Any parcels sent to our facilities without a pre-authorized RMA will be declined and will not qualify for a refund.

4. Shipping Liability & Costs

  • Service-Related Returns: If the return is due to a product defect or a fulfillment error on our part, HISTORYOFMINOR will cover all return shipping expenses.

  • Preference-Based Returns: For returns due to personal preference or "change of mind," the customer is responsible for all return postage costs. Original shipping fees are non-refundable.

5. Non-Returnable Items

Certain products are exempt from our standard return policy:

  • Bespoke/Personalized Goods: Any item that has been customized or tailored to specific client requirements.

  • Final Sale Items: Products marked as "Final Sale" and digital gift cards are ineligible for return or exchange.

6. EU Statutory Right of Withdrawal

In compliance with European Union consumer regulations, customers residing in the EU have the legal right to cancel or return their purchase for any reason within 14 days of receipt. Items must still meet our "original condition" requirements to qualify.

7. Refund Processing & Finalization

Once your return is received and passes our quality assessment:

  • Inspection: Our quality control specialists will verify the item's condition.

  • Issuance: Approved refunds will be credited back to the original payment method.

  • Timeline: Please allow 10 business days for our internal processing. Subsequently, your bank or card issuer may require an additional 3 to 5 business days to reflect the transaction.

8. Commitment to Resolution

We value the trust you place in HISTORYOFMINOR. Our team is dedicated to acknowledging all inquiries within 24–48 business hours, ensuring that every concern is addressed through ethical and transparent commercial practices.

Corporate Identity:

  • Brand Entity: HISTORYOFMINOR

  • Corporate Parent: MAYFLOWER8A LTD

  • Registered Office: 8a Piershill Place, Edinburgh, EH8 7EH, United Kingdom

  • Official Correspondence: support@historyofminor.com

  • Service Line: +1 (424) 414-6665